Nov 30, 2009 
Support Center » Knowledgebase » What do I do if I e-mail a file or folder to someone but that person didn't receive the e-mail?
 What do I do if I e-mail a file or folder to someone but that person didn't receive the e-mail?
Solution

If you e-mail a file or folder to someone but that person didn't receive the e-mail, it may have been filtered in to their spam folder.

If you sent a file, the subject of the e-mail will be "MediaFire File Delivery Notification".  If you sent a folder, the subject will be "MediaFire Folder Delivery Notification".

If the e-mail is not in their spam folder, please submit a support ticket with the sharing URL of the file or folder you sent them, their e-mail address, and the approximate date/time you sent it so we can check our logs to see what happened to it.



Article Details
Article ID: 18
Created On: Jun 14, 2007 09:39 AM

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